For Desktop and Server Software Vendors
Product analytics and usage tracking for desktop software
See What Users Actually Do.
Track feature adoption, analyze retention, debug exceptions, and understand your install base. Native SDKs for desktop, server, and cloud applications that integrate in minutes, not weeks.
21-day
Free trial, no credit card
Portal
Visual dashboards & detailed analytics
<30 min
To first event
5-layer
Security model
Everything You Need to Understand Your Users
Purpose-built for ISVs shipping desktop, server, and cloud applications.
Event Tracking & Explorer
Capture any user action. Drill down by properties, time range, and user segment. See what features are used and how often.
Retention Heatmaps
Cohort-based retention analysis shows when users come back and when they drop off. Identify churn before it happens.
Funnel Analysis
Build 2-10 step conversion funnels to see where users get stuck. Measure onboarding completion, upgrade flows, and feature adoption paths.
Exception Tracking
Capture application errors with full stack traces. Automatic fingerprinting groups related exceptions. Know about crashes before your users report them.
Session Analytics
Understand session duration, frequency, and depth. See how usage patterns differ across user segments and environments.
Environment Intelligence
Automatic collection of OS, runtime version, hardware specs, and locale. Make data-driven decisions about platform support and system requirements.
User Segmentation
Create cohorts based on behavior, plan tier, geography, or any tracked property. Compare segments to find your power users and at-risk accounts.
Account & License Analytics
Track usage by customer account and license, not just by user. Spot quiet or dormant accounts before they churn, see which licenses are active, and run funnels and retention at the account level — the B2B view your billing system can't give you.
Native SDKs
.NET, C++, and JavaScript/TypeScript SDKs with offline persistence, automatic retry, session management, and exception capture.
Integrate in Minutes. Not Weeks.
Native SDKs that meet your application where it runs — from a .NET Framework 4.8 desktop app to a modern .NET 10 service, plus C++17 and JavaScript. Offline persistence included.
// Configure Beacon
var tracker = BeaconTracker.Configure(options =>
{
options.ApiKey = "your-api-key";
options.ApiBaseUrl = "https://api.beacon.softagility.com";
options.Product = "MyApp";
options.ProductVersion = "1.2.0";
});
// Identify the user and start a session
tracker.Identify("user-123");
tracker.StartSession();
// Track a feature
tracker.Track("reports", "report_exported", new
{
format = "pdf",
row_count = 1500
});Offline persistence included. Events queue locally when connectivity drops and sync automatically when the connection returns.
Built for Teams That Ship Software
Whether you manage the roadmap, own the codebase, or run the company — Beacon gives you the data you need.
Product Managers
"I have no idea which features our users actually use. Roadmap decisions are based on loudest-customer-wins, not data."
Beacon shows exactly which features are adopted, how often they are used, and which user segments use them. Make roadmap decisions with evidence.
Engineering Leads
"Adding analytics always turns into a 3-month project. The web-focused tools don't work for our desktop application."
Native SDKs for .NET and C++ integrate in under 30 minutes. Offline persistence, automatic session tracking, and exception capture work out of the box.
ISV Founders & CTOs
"We need usage analytics to justify our pricing and prove value to enterprise customers, but Mixpanel and Amplitude are designed for web/mobile SaaS."
Beacon is built for ISVs shipping desktop, server, and cloud applications. Understand your install base, identify upsell opportunities, and demonstrate value with real usage data.
Simple, Predictable Pricing
Start with a free trial. Upgrade when you are ready.
Free Trial
10K events
- Full access
- All features
- No card required
Starter
50K events
- Event explorer
- Property explorer
- Session analytics
- Environments
- 5 GB storage
- 1-year data retention
Pro
500K events
- Everything in Starter
- + Segments & funnels
- + Property aggregation
- + 25 GB storage
- + 2-year data retention
Business
2M events
- Everything in Pro
- + Exception tracking
- + Raw CSV export
- + 100 GB storage
- + 3-year data retention
- + Video call support
Need more? Enterprise plans with custom limits. Contact us.